NetSuite SuiteCommerce
Connect your ecommerce store directly to your inventory, orders, and financials. Sell online with real-time visibility and no integration headaches.
NetSuite SuiteCommerce is an ecommerce platform built directly into NetSuite. It connects your webstore to your inventory, order management, financials, and customer data. Giving you a single view of your business across every channel.
Unlike standalone ecommerce platforms that require integrations to sync with your back office, SuiteCommerce is natively connected. Orders flow automatically into NetSuite for fulfilment and invoicing. Inventory updates in real time across your webstore and warehouse. Customer data stays consistent whether they shop online, call in, or visit in person.
We work with businesses at every stage of growth. These are some of the situations we see most often, and how we help address them.
Ecommerce platform disconnected from your back office
When your ecommerce site runs on a separate platform, you spend time and money maintaining integrations. Orders need syncing. Inventory counts drift. NetSuite SuiteCommerce eliminates this by running ecommerce on the same platform as your ERP.
Inventory levels that don’t reflect reality
Overselling and stockouts damage customer trust. SuiteCommerce shows real-time inventory on your online store, so customers see what’s actually available and you don’t promise what you can’t deliver.
Manual order processing and fulfilment delays
Rekeying orders from one system to another introduces errors and slows fulfilment. With SuiteCommerce, online orders flow directly into NetSuite for picking, packing, and shipping. No manual steps required.
Difficulty supporting both B2C and B2B customers
B2B buyers need different experiences e.g. customer-specific pricing, account management, bulk ordering. SuiteCommerce supports both B2C and B2B from a single platform, so you can serve different customer types without maintaining separate systems.
BitBio“We wouldn’t be able to live without it now. After working with multiple ERP systems over 20 years, NetSuite is the best I’ve worked with and it’s the one I would recommend.”
“The functionality NetSuite offered us to run our global businesses was unrivalled and Eureka Solutions’ experience in implementing similar systems for other exciting international businesses made them our obvious choice.”
CFO, Bounce Ping Pong
BounceBrimmond Group“Now we can see exactly what’s happening across the business at any given time. That visibility just wasn’t possible before.”
CMSPI“What truly set our NetSuite implementation apart was the expertise and dedication of the Eureka Solutions team. Their deep understanding of our business and hands-on support made the entire process seamless.”
“NetSuite has far exceeded our expectations and has become our ‘one stop shop for all of our financial information. This, along with the excellent support we receive from Eureka Solutions means we are keen to use NetSuite as a platform for growth and we plan to work with Eureka Solutions to extend the system to cover other areas of the business such as project management and timesheets in the near future”
Jenelle De Peza, Director of Finance
Connect Managed Service
Here’s what you can expect when your ecommerce runs on the same platform as your business.
Real-time inventory visibility
Your online shop always shows accurate stock levels. No more overselling, no more disappointed customers.
Faster order fulfilment
Orders flow straight from your ecommerce platform into NetSuite’s order management. Pick, pack, and ship without rekeying.
A single view of every customer
See every interaction (online orders, phone orders, returns, support cases) in one customer record.
B2C and B2B from one platform
Serve consumers and business buyers with experiences tailored to each, without maintaining separate systems.
Lower total cost of ownership
Eliminate integration costs and maintenance. One platform means fewer systems to manage and less complexity overall.
SuiteCommerce provides the tools you need to run your online store—from site management to order processing. All connected to your back office.
SuiteCommerce Advanced gives you full control over your online store’s design and functionality. Create responsive, mobile-optimised sites that reflect your brand, with drag-and-drop tools for managing content, promotions, and merchandising. No developer required for day-to-day changes.
Give business buyers the experience they expect. Customer-specific pricing, negotiated terms, bulk ordering, and account management. All connected to your CRM and financials so sales teams have full visibility into what customers are doing online.
Let customers help themselves. They can view order history, track shipments, download invoices, request returns, and manage their account details. Fewer calls to your support team, better experience for your customers.
NetSuite’s powerful. It’s also complex. The difference between an implementation that transforms your business and one that becomes an expensive headache? Your partner.
We’ve delivered 100+ NetSuite implementations across multiple sectors, click the button below to see how we can help you grow with NetSuite.
“We weren’t set up for home working in any way. From a remote access point of view NetSuite has absolutely been seamless, particularly with all the elements of integration that Eureka Solutions have worked on – accounts payable, raising invoices and all those kinds of tasks would have been much more difficult.”
– Thomas Schofield, Finance Director
Match day costs and analysis instantly visible
Elimination of paper from finance processes
Integration of finance function across the business
Easy user-adoption with intuitive, role-based dashboards
“The Eureka Solutions team had the confidence to challenge us on our processes where necessary, and the result is that we get much more out of the system than we otherwise would have… it was clear from our first conversation that their knowledge of NetSuite and their pragmatic and practical approach meant they really understood our requirements.”
– CFO
Complete and consolidated financial visibility of the global business.
Elimination of spreadsheets and manual processes from core accounting tasks.
Ability to concentrate on growing the business, making effective decisions based on reliable data.
Ease of expansion into new geographical territories.
“NetSuite has saved us a considerable amount of time at month-end and unlocked new reporting capabilities. While it requires effort to set up processes properly, the outcomes generally justify the additional resource.”
50% reduction in time for month end
100% removal of spreadsheets for project, grant and department tracking
Full integration of all critical back-office functions
Non-finance users empowered with the analysis they need
“The functionality NetSuite offered us to run our global businesses was unrivalled and Eureka Solutions’ experience in implementing similar systems for other exciting international businesses made them our obvious choice.”
– CFO, Bounce Ping Pong
Eliminated duplicate data entry
Simplified multi-subsidiary accounting;
Enhanced customer insights
“We chose to work with Eureka Solutions as they clearly understood our business problems. Implementing NetSuite has increased the efficiency of our business, enabling us to strengthen customer relationships.”
Month end close 75% faster
Manual/duplicate data entry eliminated
Expense allocation time reduced 50%
“It’s been a game-changer in helping us deliver accurate, timely reports without the burden of manual intervention.”
– Company Secretary, Tomatin Distillery
50% reduction in time taken for month end close
Reduced report lead time by 2 weeks
Elimination of manual processes
Whether you’re replacing a platform that’s become an integration headache, or looking to upgrade your system, we can help you understand how SuiteCommerce fits your business.
A conversation with our team is the best place to start.
Prefer to talk now?
Call our NetSuite specialists directly:
01355 581 960
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