SUPPORT PROCESS

The Eureka Solutions team had the confidence to challenge us on our processes where necessary, and the result is that we get much more out of the system than we otherwise would have .... it was clear from our first conversation that their knowledge of NetSuite and their pragmatic and practical approach meant they really understood our requirements.Gordon McCall | CFO | Dotmatics

We as a club have confidence that NetSuite, with on-going support from Eureka Solutions, would be able to not only meet the immediate requirements of the business but also easily adapt and grow along with the club indefinitely.Thomas Bonser | Head of Finance | DCFC

The preparation and handholding at the beginning of the project made us feel relaxed and confident that everything was going to be covered. The level of detail that was put into the ‘Go Live’ preparations meant that there were no teething problems.Adele Farquharson, Managing Director

We had absolutely no reservations in continuing to work with Eureka Solutions. We know the team and structure, and we thoroughly respect the company’s values and management style. Throughout our relationship any support issues have been resolved instantaneously, and it is a huge bonus to us that they are experts in both Sage – our existing system – and NetSuite, making for a smooth transitionJim McNellis | Loganair

We are already blown away by what it can do versus our previous system! I did one task on NetSuite this afternoon that took me two hours before, and literally within 30 seconds I had what I needed, amazing!CFO | Saltrock

NetSuite has far exceeded our expectations and has become our ‘one stop shop’ for all of our financial information. This, along with the excellent support we receive from Eureka Solutions means we are keen to use NetSuite as a platform for growth and we plan to work with Eureka Solutions to extend the system to cover other areas of the business such as project management and timesheets in the near future.Jenelle De Peza | Director of Finance | Connect Managed Services

I cannot begin to describe the difference Eureka Solutions’ interventions have made to the way we operate. Eureka Solutions got on board, had a look at what we did and came up with ways of making sure that the solution was tailor-made to suit our business and solved the problems that we were facing.John Breslin | Managing Director | Kelvin Power Tools

Eureka Solutions have been helpful in illustrating clearly how we can achieve what we want to achieve in NetSuite without over-complicating things. They have fully understood our requirements.Thomas Schofield, Financial Controller

Eureka Solutions was selected over other business partners as they had the skills to tweak and develop the software which ensured I never heard the statement ‘the software won’t do that’.Neogen Europe Ltd

The functionality NetSuite offered us to run our global businesses was unrivalled and Eureka Solutions’ experience in implementing similar systems for other exciting international businesses made them our obvious choice.Ajay Shah | CFO | Bounce

Eureka Solutions have exceeded all our expectations with this NetSuite project. Our dedicated Project Lead and the wider team quickly got to grips with our business model and fully understood our requirements, they are very impressive. I would recommend Eureka Solutions over and over again.Jayne Mason | Managing Director | The School Bus

Eureka Solutions helped us to understand clearly how we would go live from one system to another. At a very early stage in the process, the Eureka Solutions team were able to clearly illustrate what NetSuite would actually look and feel like for Chilango, and that was hugely reassuring.Tom Ormond | Finance Director | Chilango