CMSPI Accelerates Global Growth with NetSuite and Eureka Solutions

As the world’s leading payments advisory, CMSPI specialises in helping Global 500 merchants harness the power of data to maximise payments performance. CMSPI combines specialist expertise, the CMSPI Platform, and unmatched market visibility to assist clients in achieving high-impact savings, driving sales growth, and developing world-class payment strategies.

By providing end-to-end payment solutions—including cost optimisation, supplier negotiation, and advanced payment analytics—CMSPI empowers merchants to take full control of their payment processes. With offices in North America, Europe, and Asia-Pacific, the company’s commitment to transparency, independence, and measurable results has earned it a reputation as a trusted partner to many of the world’s leading merchants.

WHAT WERE CMSPI’S CHALLENGES?

As a high growth global business, CMSPI was looking to streamline financial reporting and improve access to granular financial data analytics. The company faced challenges with its existing on-premise financial system, which forced the team to rely heavily on manual, time-intensive processes, requiring finance leaders to spend an inordinate amount of time on month-end—detracting from higher value financial planning and analysis priorities.

CMSPI required real-time, consolidated reporting to have the data visibility and flexibility needed to forecast and scale. When it was clear the existing system was not able to meet the finance team’s needs, CMSPI sought external partner support to find a solution that would free up time and enable internal finance leaders to focus on more strategic financial initiatives.

SELECTING A SOLUTION

Finance Manager, Dylan Baker, drawing on his previous experience with NetSuite, identified it as the ideal system to meet CMSPI’s evolving needs. With its scalability, real-time reporting features, and integration capabilities, NetSuite would empower the finance team to gain greater visibility into financial data, reduce manual processes, and focus on strategic activities.

With the solution chosen, the selection of Eureka Solutions—one of the UK’s leading Oracle NetSuite Partners— to carry out the implementation was next. Reflecting on the experience, Karolina Tallar, Global CFO, shared, “What truly set our NetSuite implementation apart was the expertise and dedication of the Eureka Solutions team. Their deep understanding of our business and hands-on support made the entire process seamless.”

By leveraging NetSuite’s comprehensive cloud-based capabilities and the expert support of Eureka Solutions, the team achieved a smooth transition to a system that empowered them to meet their business goals with confidence and clarity.

As soon as they began working with the platform, the team was impressed by its advanced functionality, especially its ability to drill down into detailed financial and operational data—capabilities that were missing in their previous system.

THE RESULTS

NetSuite OneWorld has transformed CMSPI’s financial operations, providing the scalability, efficiency, and real-time insights needed to support the company’s rapid growth.

The system has enabled CMSPI to manage its increasingly complex operations, including offices in North America, Europe, and Asia-Pacific. By implementing NetSuite with  additional currency and country combinations, handling multiple currencies has now been simplified, ensuring efficient consolidation and reducing errors.

One of the most notable improvements has been the month-end close process. With NetSuite, this process has been reduced to just one week— a time saving that has enabled the finance team to focus on more impactful activities. As Karolina Tallar, Global CFO, explains, “NetSuite has given us the tools and time to dive deeper into our business, from revenue forecasting to commercial analysis. The system has exceeded our expectations and continues to deliver new value.”

The integration of NetSuite with Salesforce CRM and Kimble Professional Services Automation platform has eliminated manual and duplicate data entry, particularly for invoicing and billing. Now, this unified data transfer ensures accuracy and consistency across systems.

NetSuite’s powerful reporting capabilities have also been a game-changer. The team now benefits from consolidated statements, dynamic drilldowns, and the ability to slice and dice data in ways that were not possible with the previous provider. This has improved visibility across the business into monthly cash flow reports.

Further, the expense module has addressed long-standing challenges: coding travel expenses to the correct departments was once a labour-intensive process, consuming hours of valuable time. With NetSuite, this process has been streamlined, allowing the team to allocate their time to more value-added activities, such as such as revenue forecasting, headcount analysis, and travel analysis.

Additionally, automated invoice reminders have reduced DSOs (Days Sales Outstanding), and NetSuite’s tools continue to delight the team with their functionality, including upcoming plans to implement amortisation features.

Reflecting on the transition, Dylan Baker, Finance Manager, highlights the value of automation in driving scalability: “The automation and efficiency NetSuite provides have been instrumental in keeping pace with our growth without having to increase the size of our finance team.”

BENEFITS REALISED

• 75% faster month-end close
• 100% elimination of manual and duplicate data entry
• Real-time & drillable financial insights
• 50% reduction in time spent on expense allocation
• Seamless multi-entity and multi-currency management
• Increased productivity with existing headcount