Travel specialists map out the future with financial upgrade

Wildlife tour operator enlists Scottish tech firm to transform finance operations

A SPECIALIST wildlife travel firm that takes nature lovers to the furthest corners of the globe has turned to Scottish software experts to bring its back-office operations up to speed.

Naturetrek, a Hampshire-based operator with a 40-year heritage in global wildlife tours, is now working with East Kilbride-based tech firm Eureka Solutions to implement iplicit – a powerful accounting system that will overhaul how the business handles and reports on its complex tour data.

Renowned for its personalised service and conservation-led approach, Naturetrek offers hundreds of trips across all seven continents. Following a bounce-back from the pandemic and a surge in demand, the business had outgrown its legacy systems and required a smarter solution.

The partnership with Eureka Solutions will prove transformational, with iplicit providing the flexibility needed to categorise and analyse thousands of data points related to tour type, geography and departure dates.

Katryn Bateman, Finance Manager at Naturetrek said: “As a travel company, we manage a huge volume of financial information tied to when, where and how our tours operate. Our previous system could no longer manage this volume of transactions.

“From our very first meeting, Eureka Solutions approached things differently. Rather than sell to us, they took time to understand our needs. Their team knew our previous system inside-out, and the experience they brought gave us huge confidence.”

Now in the early stages of implementation, Eureka Solutions is providing hands-on support to ensure a smooth transition – including system training, cutover management and tailored guidance around financial reporting.

Katryn added: “It’s the unrestricted and unlimited nature of iplicit which gives you the freedom to track your business as you need to. We report a lot of our transactions based on when a tour departs – so that flexibility in dimensions is vital.”

With Eureka Solutions’ expertise, iplicit will grow alongside Naturetrek, offering scalable financial management capabilities that evolve with the business’ needs and ensuring they remain competitive and efficient.

Over nearly four decades, Naturetrek has invested more than £4.5 million in conservation, nature restoration and carbon-offsetting projects, protecting critically endangered cloudforest in Ecuador, creating a wildlife corridor in Italy’s central Apennines and, most recently, taking on a large rewilding project in Scotland.

David Lindores, CEO at Eureka Solutions said: “We were delighted to recommend iplicit as the right tool to help Naturetrek overcome the inherent complexities in managing a travel company’s finances.

Thanks to iplicit’s flexibility and unrestricted number of dimensions, they can now segment and report on the financial and operational data crucial to delivering greater visibility across the business.

They have big ambitions and a powerful conservation story to tell. They just needed the right systems and partner in place for the long-term to ensure they can continue to spread the word.”

Eureka Solutions is one of the UK’s leading cloud software providers and integration experts. A trusted iplicit partner, its team specialises in solving complex challenges for businesses through finance and data solutions.

Founded on the core principles of technical expertise and outstanding customer service, Eureka Solutions implements business software solutions and provides its own system integration platform, Besyncly.