Ready to Find Out What You’re Missing?
Whether you implemented with another partner, inherited a system, or just want a second opinion, we’re happy to have an initial conversation.
Prefer to talk now? Call our specialists directly:
01355 581 960
NetSuite Audit and Health Check Service
Already running NetSuite but not convinced you’re getting the full picture? Our audit service identifies quick wins and long-term improvements, whether you implemented with us or someone else.
A NetSuite Audit is an independent review of your current system setup, configuration, and usage. We look at how you’re using NetSuite today, compare it to what’s possible, and identify the gaps.
This isn’t about finding fault with your previous partner or internal team. It’s about giving you a clear, practical picture of where you are now and what you could be doing better. Many businesses come to us after their original implementation partner moved on, or after internal changes meant knowledge was lost along the way.
The output is a prioritised set of recommendations: some quick wins you can action immediately, others that form the basis of a longer-term improvement plan. We’ll explain what’s working, what’s not, and what NetSuite functionality you might not even know you have access to.
You’re not sure if your system is set up correctly
Reports don’t match expectations, processes feel clunky, and you suspect there’s a better way. An audit gives you certainty about what’s right and what needs attention.
Your original implementation partner is no longer around
Whether they’ve moved on or the relationship didn’t work out, you’re now managing a system you didn’t build. We’ll help you understand what you’ve inherited.
Staff have left and taken the knowledge with them
The person who knew how everything worked has gone. An audit documents your current setup and identifies the gaps in understanding.
You’ve been live for a while but never had a review
NetSuite releases new functionality regularly. If no one’s looked at your system since go-live, you’re probably missing features that could make a real difference.
You’re not getting the support you need
If your current partner isn’t delivering, an audit is the first step to understanding your system before transitioning support to someone who will.
Discovery Session
We start by understanding your business, your challenges, and what you’re hoping to achieve. This shapes the focus of the audit so we’re looking at what matters to you.
Gap Analysis
We compare your current NetSuite setup against best practice and the optimum configuration for your business. This identifies where you’re underutilising the system.
Functionality Review
NetSuite evolves constantly. We check whether you’re aware of and using functionality that’s been released since your implementation, including features included in your current licence.
Process Assessment
We look at how your team actually uses the system day-to-day. Are there manual workarounds that could be automated? Are people avoiding certain features because they don’t trust them?
Prioritised Recommendations
You’ll receive a clear report with practical recommendations, organised by impact and effort. Quick wins first, strategic improvements second.
Next Steps Planning
We’ll discuss what happens next, whether that’s implementing the recommendations ourselves, providing targeted training, or transitioning your support to Eureka.
Clarity on what you’ve got
No more guessing. You’ll understand exactly how your system is configured and why.
Quick wins you can action immediately
Most audits surface improvements that can be made quickly with minimal disruption.
A roadmap for improvement
Beyond the quick wins, you’ll have a prioritised plan for getting more value from your investment.
A fresh perspective
Sometimes you need someone from outside to see what’s been missed. We bring experience from over 100 NetSuite implementations.
Measured and accountable
9.7/10 satisfaction rating based on direct customer feedback after every case. We ask because we want to know.
Option to transition support
If you’re unhappy with your current partner, the audit is the first step. Once we understand your system, we can take over support with our 9.7/10 rated team.
Whether you implemented with another partner, inherited a system, or just want a second opinion, we’re happy to have an initial conversation.
Prefer to talk now? Call our specialists directly:
01355 581 960
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