Loganair Chooses Eureka Solutions to Captain Them to The Cloud

It’s always great to see Scottish business working together, especially when they are also growing together. East Kilbride based software innovators Eureka Solutions and Scottish airline Loganair have just cemented the next stage of their relationship, taking a long-term view.


Loganair was founded in 1962 in the spirit of entrepreneurship, and that approach still drives its strategy today. Services include flights to some of the most remote communities across Europe and the company balances a strong social obligation with commercial instincts.


Founded on similar values of customer service combined with technical expertise, family-owned Eureka Solutions has grown to become widely recognised as a leader in unifying the business systems of growing organisations, with a UK-wide customer base.


Eureka Solutions and Loganair have a long-term relationship that has grown and developed over more than 13 years, with Eureka Solutions providing, developing and supporting Loganair’s financial systems.


However, as Loganair entered the next phase of its growth strategy, both parties recognised that a ‘step-change’ was needed – 360-degree, real-time visibility across all the key business functions. Jim McNellis, Loganair’s Head of Business Systems, explained:


As our business expands its crucial that we have a business management system that grows with us, allowing our teams to react quickly to change, problems and opportunities. We were looking for one system that would unite us across dozens of offices and airport locations, not just for financials but also for our wider administration and other functions.”


It’s very clear that, for Loganair, this investment is more than just a software ‘upgrade’. The project is part of a business plan to revolutionise internal processes, streamlining operations across the organisation.


Eureka Solutions has also adapted to market needs, expanding its core service offering in 2012 to include NetSuite – the world’s number one cloud-based ERP system – that unifies financials, CRM, HR and more on one flexible platform. Eureka Solutions is now one of the UK’s leading NetSuite partners and it was apparent to all that the fit with Loganair was ideal. Jim continued:


“We had absolutely no reservations in continuing to work with Eureka Solutions. We know the team and structure, and we thoroughly respect the company’s values and management style. Throughout our relationship any support issues have been resolved instantaneously, and it is a huge bonus to us that they are experts in both Sage – our existing system – and NetSuite, making for a smooth transition.”


Aileen Primrose, Eureka Solutions’ Sales Director, added:


“We’re delighted to continue our excellent working relationship with Loganair. We’re excited to implement a system that will transform visibility and decision-making across the business, and it will grow and adapt as they do.


“Like Loganair, we are constantly investing in staff, resources and the local economy, now employing almost 60 staff. We see our implementation and support staff as an extension to our customers’ teams and it’s wonderful to have that acknowledged by one of Scotland’s most prominent organisations, in the form of Loganair’s commitment to us as a long-term partner.”


Contact us for further information or if you’d like to discuss how NetSuite could potentially fit with your growing business.