NetSuite Audit and Health Check Service


and Eureka Solutions

Already set up on NetSuite but not convinced you’re getting the most out of your system?

At Eureka Solutions, we’re often approached by businesses where NetSuite has been implemented but they feel unconvinced they are exploiting its full potential, or they are not receiving the desired level of ongoing service and support.

That’s where our NetSuite Audit and Health Check service, followed by the option of us then optimising and supporting your system on an ongoing basis – with our consistently rated 9.7/10 Customer Support Team – comes in.

Why engage Eureka Solutions?

 

  • We have one of the most technically proficient NetSuite teams in the UK. We take the time to understand our customers’ businesses and our focus is on long term customer success.
  • Your priorities are our priorities, we will work closely with you to understand your challenges with – and ambitions for – your NetSuite system.

 

Our NetSuite Audit and Health Check service is proven to recommend actions that provide both quick wins and longer-term benefits.

Common benefits gained from our recommendations include:

  • Increased user adoption and confidence.
  • Increased automation of processes.
  • More tailored, useful reports and analytics.
  • Better understanding of functionality – including new functionality released since your implementation – and your options for future phases.

Support and Customer Success

 

We also understand that it’s not just your NetSuite system set up that’s important, long-term successful customer relationships are our priority.

 

Coming on board with Eureka Solutions means coming on board with our extensive and experienced training, development and support teams.

Our Approach

We customise the process and our input to your specific circumstances and challenges, however the typical stages are:

Discovery

Perform analysis gap between your status quo and the optimum scenario

Recommendations for system optimisation and any other input (such as specific training)

Agree next steps for implementing actions and ongoing support

“The Eureka Solutions team had the confidence to challenge us on our processes where necessary, and the result is that we get much more out of the system than we otherwise would have …. it was clear from our first conversation that their knowledge of NetSuite and their pragmatic and practical approach meant they really understood our requirements.”

 

Gordon McCall, Chief Financial Officer, Dotmatics

NETSUITE CONTACT BLOCK

Contact our expert team any time to find out more or arrange an initial conversation. Call 01355 581 960 to discuss or send us a message

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